In this article, we'll cover how to add live chat support to your website using either Crisp or Drift. Both of these are great products and offers a very generous free tier.
Crisp
Crisp is an all-in-one tool for customer support, marketing and sales. It's the little chat bubble you see on Pory!
Instructions
- Create an account
- Navigate to website settings
- Select integrations and click on HTML
- Copy the CRISP_WEBSITE_ID from the code
- Go to the Editor on Pory, select Integrations > Live Chat > Crisp and enter the ID
Drift
Drift offers a revenue acceleration platform for delivering personalised customer experiences to increase revenue, shorten sales cycle and strengthen brand. It's targetted towards mid-upper market.
Instructions
- Create an account
- Navigate to the Drift Widget section under app settings
- Select Install and then JavaScript
- Copy the App ID from the code inside drift.load(xxx)
- Go to the Editor on Pory, select Integrations > Live Chat > Drift and enter the ID