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Live Chat

Live Chat

In this article, we'll cover how to add live chat support to your website using either Crisp or Drift. Both of these are great products and offers a very generous free tier.
 
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Crisp

Crisp is an all-in-one tool for customer support, marketing and sales. It's the little chat bubble you see on Pory!

Instructions

  1. Create an account
  1. Navigate to website settings
  1. Select integrations and click on HTML
  1. Copy the CRISP_WEBSITE_ID from the code
  1. Go to the Editor on Pory, select Integrations > Live Chat > Crisp and enter the ID

Drift

Drift offers a revenue acceleration platform for delivering personalised customer experiences to increase revenue, shorten sales cycle and strengthen brand. It's targetted towards mid-upper market.

Instructions

  1. Create an account
  1. Navigate to the Drift Widget section under app settings
  1. Select Install and then JavaScript
  1. Copy the App ID from the code inside drift.load(xxx)
  1. Go to the Editor on Pory, select Integrations > Live Chat > Drift and enter the ID